The best features of the McDonald's app is very easy to use, has various payment gateways, customizes orders, and tracks your delivery. Approximately 70 million users are served daily through its worldwide restaurants.
However, users of the McDonald's app are having issues with using this app. Users are complaining about the McDonald's app not opening, server down, payment failed, order tracking not working, etc.
Both Android and iPhone users have been having issues with the McDonald's app recently.
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Common Issues with the McDonald's App
There are some common app errors with the McDonald's app while users are ordering. We have filtered the most common McDonald's app issues and we'll fix it for both Android and iPhone users in this post.
Most of the issues are as follows:
1. McDonald's app not working/connection error
2. McDonald's app server down
3. Payment gateways not working
4. Order not placing
5. Order tracking not working
6. Other app errors/issues
The above app issues may be for both Android users and iPhone users. However, these issues can be fixed by modifying or changing smartphone settings.
We assure you that McDonald's app issues will be solved after following the steps mentioned in this post. So, let's start, and don't skip the steps.
Troubleshooting Steps to Fix the McDonald's App Not Working
The main causes of the McDonald's app not working can be network connection issues, location access disabled, app server down, app not updated, etc. But don't worry. We'll fix all the issues step by step.
1. Connect to Mobile Data or Stable Wi-Fi Data
McDonald's app truly runs on an internet connection. The app will not work properly unless it is connected to high-speed mobile data or a Wi-Fi network.
Step 1: First check your internet speed status. You can use the Google internet speed test tool for it.
Step 2: If the current network status is not stable or low speed, change and switch to another stable or high-speed internet connection.
Step 3: Now refresh the McDonald's app after connecting to high-speed data.
McDonald's app not working issues will be fixed, if the McDonald's app is not working because of an internet issue.
2. Check McDonald's Server Status
Sometimes app problems are from McDonald's server issues. So, before proceeding to another step, we need to confirm whether McDonald's server is working properly.
Step 1: Visit the official website of Down Detector.
Step 2: Click on Search Icon 🔍
Step 3: Write "McDonalds" in Search bar and click enter.
Step 4: Now check the server status of the McDonald's app.
It is the best and simplest way to check McDonald's server. If the McDonald's server is down, try the McDonald's app a few hours later and the app problem will be fixed.
3. Close the McDonald's App and Start Again to Fix McDonald's App Not Working
A minimal app bug can stop your MacDonald app from working properly. Fix these minimal bugs by closing your recent app activities and opening again your McDonald's app from the home screen.
Steps for Android Devices:
Step 1: Press the recent button on your Android device.
Step 2: Swipe up the McDonald's App to clean the app activities.
Step 3: Find the McDonald's app from the home screen and launch it again.
Steps for iPhone Devices:
Step 1: Swipe up from the screen bottom and hold in the screen middle for a few seconds.
Step 2: Now swipe up the McDonald's app.
Step 3: Now visit your iPhone home screen and launch the McDonald's app again.
4. Give Location Permission to McDonalds App
McDonald's app not working or not showing accurate location can be due to the location access not being allowed. Fix this problem in just a few steps.
Steps for Android Devices:
Step 1: Tap and hold on the "McDonald's" app icon.
Step 2: Click on "App Info"
Step 3: Choose the Permission option.
Step 4: Click on Location
Step 5: Enable "Allow only while using the app"
Steps for iPhone Devices:
Step 1: Open "Settings" on your iPhone device.
Step 2: Click on "Privacy" and select "Location Services"
Step 3: Select "While using the app"
5. Clear Cache Data of McDonald's App
McDonald's app saves cache data to run the app faster. But when the cache data becomes corrupted, the McDonald's app will not work properly. To fix this issue, just clear the cache data of the McDonald's app.
Steps for Android Devices:
Step 1: Tap and hold the McDonald's app icon.
Step 2: Click on "App info"
Step 3: Click on "Storage usage".
Step 4: Select "Clear Cache" and clean the app's cache data.
Steps for iPhone Devices:
For iPhone Devices, there are no separate options for clearing cache. However, you can delete the app to clear cache data.
6. Reinstall McDonald's App
If still McDonald's app not working, the solution is to uninstall and reinstall the app. The uninstall process will delete the corrupted app files and the reinstall process will launch the app freshly with the updated version.
Steps for Android Devices:
Step 1: Tap and hold the McDonald's app icon.
Step 2: Select the uninstall option.
Step 3: Visit the Play Store and install the McDonald's App. McDonald's App Android
Steps for iPhone Devices:
Step 1: Tap and hold the McDonald's app.
Step 2: Click on the X symbol.
Step 3: Select the Delete option.
Step 4: Now open the App store and reinstall the McDonald's app. McDonald's App Apple
7. Restart Your Device
We hope your McDonald's app not working problem is fixed. However, if there is still app is crashing or stopping frequently, then it is recommended to restart your device once.
For Android Devices:
Step 1: Press and hold the power button for a few seconds.
Step 2: Select the Restart option from the prompt.
For iPhone Devices:
Step 1: Press the Volume Up button + Side or Volume Down button + Side.
Step 2: Drag the prompt slider to the right side. Now your device will turn off.
Step 3: Now manually power on your device by pressing and holding the Side button of iPhone.
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Conclusion
McDonald's App is the most popular food delivery service throughout the world. The app is very simple and easy to use.
However, users are facing some issues while using the McDonald's app. In this post, we have fixed all the issues in a step-by-step process. Just follow the steps to fix the McDonald's app not working. Also, you can contact McDonald's customer service.
We hope your McDonald's app issues have been fixed. Enjoy your McDonald's app.
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